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Tata Capital

How a Leading Indian NBFC Transformed Legal Collections at Scale with Provakil

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Digital notices automated per month
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Physical notices dispatched per month
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System integrations
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Digital notices automated per month
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Physical notices dispatched per month
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System integrations
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That level of oversight fundamentally changes how we operate and brings a far more disciplined, data-driven approach to governance.

Head of Legal Operations
India's Third-Largest Private Sector Bank
About This Case Study

Managing legal collections across a diverse, nationwide lending portfolio posed a unique challenge for Tata Capital: how to scale without losing visibility, control, or speed. The answer required rethinking how notices, litigation, advocates, and internal teams worked together. This case study explores how Tata Capital transformed one of its most operationally complex legal functions with Provakil.

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