Security & Privacy

How secure is Provakil?

At Provakil, we understand the information that you will store on your Provakil Account is highly sensitive and critical. The security of your data is our top priority.

We have a dedicated security team who work on improving security using the latest and best in class technology while adopting a global best practices approach, so you can rest assured that we've implemented multiple levels of security to protect your information and files.

Other Provakil users can't see your cases, your invoices, your tasks or your files unless you share your password or share a link to your file.

We have a strict policy and have technical access controls which prohibit any employee access to any personally identifiable information. In addition, we employ a number of physical and logical security measures to protect user information from any unauthorized access.

For Advanced Users:

Your passwords are hashed and encrypted using 256-bit Advanced Encryption Standard and then stored onto Provakil’s Servers. Provakil will not be able to retrieve your password, should you forget it. Nobody, not even a Provakil Employee, can access your Account, if you keep your password safe and secure.

Provakil uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) to protect data in transit between Provakil apps and our servers. It’s designed to create a secure tunnel protected by 128-bit or higher Advanced Encryption Standard (AES) encryption.

Routine checks and maintenance is carried on all Provakil’s applications to find vulnerabilities and to continually enhance security to protect your data.

Orders/Office Reports for cases are viewable by other people if you share the link. To ensure security and flexibility for sharing documents, links to documents expire within 24 hours from generation. Therefore, if you share a document by sharing a link, the link will only remain active for a period of 24 hours.

Access to third-party apps

Provakil has not made its APIs, its libraries, its servers or its resources available to any third party, or to anyone outside the Provakil organisation.

Keep your credentials safe, and use it only after you have ensured the connection between your computer and Provakil’s server is secured.